Tag Archives: client communication

Do You Use a Pre-listing Kit?

One way to drive the efficiency and efficacy of your listing meetings is to be sure to send a pre-listing kit ahead of your scheduled meeting

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The Best Video Email for Real Estate?

“Email is dead! Long live email!” It seems like every few years, someone decrees that email will soon be replaced by any number of messaging platforms, and yet year-after-year people continue to rely on email for forging connections and maintaining loyalty. While it’s important to try and meet your customers where they are, be it [...]

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Scott’s Thoughts: Silence Kills

What creeps in when you go silent with your clients? Some thoughts on how silence kills and what you can do to prevent it from happening.

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Scott’s Thoughts: What it Means to Produce

What, exactly, is a “producer”?

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Scott’s Thoughts: A Life of Purpose

What do professional pool players and real estate pros have in common? Let’s find out.

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5 Faux Pas that Will Sink Your Client Relationships

This excellent article written by Lisa Nirell for Fast Company is a must-read on the topic of small but fatal mistakes you might make when maintaining client relationships.

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Scott’s Thoughts: Knowing All the Answers

You can build trust without knowing all the answers. You only need to know a few good questions.

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SpeakPipe: Receive Voicemail Through Your Website

This cool web app allows visitors to leave you voice mail directly ON your website!

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Free Letter: Warming Up Cold Contacts

Here’s a free sample letter from My Real Helper! Great for warming up those cold contacts in your email database.

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Damage Control Communication with Clients

How will you handle the next tense communication with your clients? Here are three tips to cool off a meltdown situation.

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