Tag Archives: client relationship management

Tune Up Your Networking with the “Tell Me” Tip

Great networkers are great listeners. They don’t interrupt. They listen with their eyes as well as their body. They’re present for you and they’re interested. What’s more, the way they interact inspires trust, and trust is the foundation of solid, life-long business relationships. Ironically, one of the biggest conversation killers out there is the non-starter [...]

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Coaching Tip: The Business Book Gift

Are you looking for a thoughtful alternative to the “pop by” gift? Try this tip from My Real Helper.

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Damage Control Communication with Clients

How will you handle the next tense communication with your clients? Here are three tips to cool off a meltdown situation.

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Scott’s Thoughts: Filling the Rain Barrel

What are you doing to fill your “rain barrel” in real estate?

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Scott’s Thoughts: Shake it Up

Why wait for ordinary opportunities to meaningfully impact your clients lives?

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Shifting Clients to a Neighborhood View

If you find yourself with a client who seems unduly focused on the size and amenities of homes on the market, you might want to spend a little time helping them see the big picture in terms of neighborhood benefits.

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Grouping Your Contacts: A Must for Email Marketing

Do you practice contact grouping to target your email messages to clients and prospects?

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Scott’s Thoughts: Good Acts

Words or deeds? Gifts or experiences? Which do you choose to connect with clients?

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7 Simple Ways to Say No

Here are seven ways to politely protect your time and energy for what’s essential in your life.

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Just Released: The January Collection from My Real Helper

The January 2013 Collection from My Real Helper is now available. If you are a current member, you should have received access this morning to download the kit. Thinking about joining? The $9.95 membership fee is a good deal considering everything in this month’s collection: Letters for: Welcoming each of your contacts into the New [...]

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