Tag Archives: client relationship management

Just Released: The January Collection from My Real Helper

The January 2013 Collection from My Real Helper is now available. If you are a current member, you should have received access this morning to download the kit. Thinking about joining? The $9.95 membership fee is a good deal considering everything in this month’s collection: Letters for: Welcoming each of your contacts into the New [...]

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Language for a Collaborative Sale

The language you use when working with clients can have a big impact on the sense that they were included in the process.

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Scott’s Thoughts: The Optimal Path

“You can have everything in life you want, if you will just help other people get what they want.” -Zig Ziglar

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Learning from the Low-ball Offer

What can you learn from a low-ball offer?

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Scott’s Thoughts: Beware, Tech Dinosaurs

Have you ever told your clients “I’m just not that tech-savvy”? If so, you’re quickly heading for the mothball pile. Here’s why.

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Recipe for a Great Complaint: Requires Honey

The goal of a great complaint is to constructively stoke someone to action. If you want results, learn how to cook up a great complaint with four simple tips.

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Scott’s Thoughts: Know it All? Lose it All!

Learning how you admit you don’t know something is an important part of building and maintaining client relationships.

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How to Impart Value in 5 Seconds

Do you know the simple phrase that magically transforms the simplest gestured of kindness into true value? Stacey Alcorn shares a technique she learned in an unlikely place.

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“Just Sold” Letter Collection from My Real Helper

With November upon us, now is the right time to send your clients a great, heartfelt letter showing your gratitude this Thanksgiving. Use this collection from My Real Helper as-is, or “make it your own” by customizing the letter and blog post for your clients.

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Thanksgiving Wishes Letter/Blog Collection from My Real Helper

Download the “Thanksgiving Wishes” Letter and Blog Post from My Real Helper

With November upon us, now is the right time to send your clients a great, heartfelt letter showing your gratitude this Thanksgiving. Use this collection from My Real Helper as-is, or “make it your own” by customizing the letter and blog post for your clients.

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