HelpScout.net is an interesting “help desk” tool which adds a personal touch to service. It allows multiple people to manage a single support “channel” (such as an info@ or help@ email address) and scales for volume just like a regular help desk.
Looking for a way to use Twitter more effectively? Try TweetDeck (free!) to manage your Twitter feeds, searches, posts, and more.
FollowUp.cc is a free reminder system that integrates with your email-centric business.
Now there’s a new virtual assistant service which you might find suited to your budget: Fancy Hands is a virtual assistant service which allows you to hire on a per-request basis.
