Tag Archives: communication

Scott’s Thoughts: Be a Connector

“We cannot live only for ourselves. A thousand fibers connect us with our fellow men; and among those fibers, as sympathetic threads, our actions run as causes, and they come back to us as effects.” -Herman Melville, (August 1, 1819 – September 28, 1891), American writer Have you ever watched a professional billiard player run [...]

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How to Alleviate Buyer Stress

Transactions are seldom smooth, well-oiled racing machines. Sometimes they need a little TLC to cross the finish line. While you know this, your buyers may not realize the occasional flat tire or check engine light is the norm. Often a buyer’s reaction to a normal delay or tense negotiation is worse than the delay or [...]

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Handling Sensitive Conversations with Clients

A lot of real estate advice centers on recruiting new clients, seeking referrals, promoting your image, and managing your personal brand. But the best booster for your business is building a reputation as someone who can not only serve your clients’ needs, but provide them the empathetic, helpful honesty which encourages them to share your [...]

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Great Read Roundup: Self-Employed, Slack, & Hyperlocal Results

An ongoing feature in Tuesday Tactics is our “Great Read Roundup” in which we highlight some of the best pieces we’ve read recently and why they might expand your mind or help with your real estate career. Self-Employed? 8 Keys to Getting Approved for a Mortgage and Buying a Home (5 minute read) Why it [...]

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Phone Tip: The “Spam” Contact

Never get fooled a second time by a telemarketer. Use the “SPAM” contact trick.

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Are You Persuading Clients with Questions?

Are you using questions to persuade clients and prospects? There’s a strong case for using questions instead of statements when you want to convince someone of your point of view, or provoke new thinking.

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The Closing Word: Prevaricate

This week’s Closing Word: Prevaricate

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Language for a Collaborative Sale

The language you use when working with clients can have a big impact on the sense that they were included in the process.

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The Closing Word: Deleterious

This week’s closing word: DELETERIOUS

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Recipe for a Great Complaint: Requires Honey

The goal of a great complaint is to constructively stoke someone to action. If you want results, learn how to cook up a great complaint with four simple tips.

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