Tag Archives: communication

Write Your Personal User Manual

Working in a diverse team can be challenging. Even if your goals are aligned and your responsibilities within the team are clearly understood, there’s still a mix of communication styles, personalities, and backgrounds. But imagine if every member of your team had a “user manual” which made clear much of what lurks beneath the surface? [...]

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Managing the Perils of Autocomplete

Have you ever sent a contact to the wrong person because of your email client’s autocomplete function? Do you have an embarrassing web address in your location bar’s autocomplete you wish you could delete? Have you ever sent an accidentally inappropriate text message thanks to autocorrect? These are all outcomes from the dangerous convenience of [...]

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Write Your Way to a Better Real Estate Career

Ask most agents why they have a newsletter or a blog, they’ll tell you it’s to “keep their name top-of-mind with clients.” And it’s true: If you keep in touch with your clients, you’ll maintain mindshare. But what many agents overlook is the benefit of sharing personally and authentically with their contacts. Whether on Facebook, [...]

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Scott’s Thoughts: Be a Connector

“We cannot live only for ourselves. A thousand fibers connect us with our fellow men; and among those fibers, as sympathetic threads, our actions run as causes, and they come back to us as effects.” -Herman Melville, (August 1, 1819 – September 28, 1891), American writer Have you ever watched a professional billiard player run [...]

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How to Alleviate Buyer Stress

Transactions are seldom smooth, well-oiled racing machines. Sometimes they need a little TLC to cross the finish line. While you know this, your buyers may not realize the occasional flat tire or check engine light is the norm. Often a buyer’s reaction to a normal delay or tense negotiation is worse than the delay or [...]

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Handling Sensitive Conversations with Clients

A lot of real estate advice centers on recruiting new clients, seeking referrals, promoting your image, and managing your personal brand. But the best booster for your business is building a reputation as someone who can not only serve your clients’ needs, but provide them the empathetic, helpful honesty which encourages them to share your [...]

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Great Read Roundup: Self-Employed, Slack, & Hyperlocal Results

An ongoing feature in Tuesday Tactics is our “Great Read Roundup” in which we highlight some of the best pieces we’ve read recently and why they might expand your mind or help with your real estate career. Self-Employed? 8 Keys to Getting Approved for a Mortgage and Buying a Home (5 minute read) Why it [...]

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Phone Tip: The “Spam” Contact

Never get fooled a second time by a telemarketer. Use the “SPAM” contact trick.

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Are You Persuading Clients with Questions?

Are you using questions to persuade clients and prospects? There’s a strong case for using questions instead of statements when you want to convince someone of your point of view, or provoke new thinking.

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The Closing Word: Prevaricate

This week’s Closing Word: Prevaricate

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